Cookie Policy

As Turkland Bank A.Ş. (“Bank”) we use cookies to improve your experience on www.tbank.com.tr and to enable you to use the site in the best way possible.

This Cookie Policy (“Policy”) aims to inform you about the Bank’s use of cookies within the scope of Article 10 of the Law on the Protection of Personal Data (“Law”). You can find information about cookies under the following headings:

A

What Is a Cookie?

Cookies are small text files that allow certain information to be stored on your phone, computer, tablet, or other devices when you visit a website. Cookies enable websites to function effectively, remember user preferences (e.g., language preference or site settings), keep website information up-to-date, conduct personalized marketing activities, and make improvements for users.

Cookies are divided into three categories according to their purpose, who uses them, and their duration:

By Party
First-Party Cookies

Cookies created by the website being visited directly.

By Party
Third-Party Cookies

Cookies created by websites other than the one being visited.

By Duration
Persistent Cookies

Not deleted when the browser is closed; expire after a set period of time.

By Duration
Session Cookies

Used to maintain session continuity; deleted automatically when the browser is closed.

By Purpose
Technical (Necessary) Cookies

Essential for the site to function. Disabling them may prevent access to parts or all of the site.

By Purpose
Performance (Analytics) Cookies

Collect information about how users use the website to improve the user experience.

By Purpose
Marketing Cookies

Provide personalized content based on user interests and measure marketing effectiveness.

By Purpose
Functionality Cookies

Remember your usage preferences on the website to personalize your experience.

B

Cookies Used in the Site and the Legal Grounds of Cookie Use

The site uses technical/necessary and performance cookies. Details of the cookies used on the site are given below.

Necessary Cookies
Legal GroundCookie NamePurpose of UseDurationProvider
Art. 5/2(f) of the Law – Legitimate Interest of the Data Controller ASP.NET_SessionId Used to identify your user session on the server. Throughout the Session T-Bank
Art. 5/2(f) of the Law – Legitimate Interest of the Data Controller TS01fb9d62 Stored during your session and necessary for the functionality of our website. Throughout the Session T-Bank
Performance Cookies
Legal GroundCookie NamePurpose of UseDurationProvider
Art. 5/2(f) of the Law – Legitimate Interest of the Data Controller _ga_ZF19FLCR2X Used by the Google Analytics platform to maintain session status. 1 Year Google
Art. 5/2(f) of the Law – Legitimate Interest of the Data Controller _ga Used to generate statistical data on how visitors use the website and to record a unique identifier (unique ID). 2 Years Google
C

Personal Data Processed Through Cookies

The following personal data is processed through cookies:

Browser Information Anonymous device identifiers (Client-IDs) that help distinguish your browser and device. It remains simply a random number assigned to the browser and does not directly point to a real person.
Transaction Security Date and time of your visit, operating system type and version, browser type, and IP address. Your IP address is processed in real-time for general and approximate location determination only, then automatically anonymized and not stored in any way.
Customer Transaction & Analytics Data Anonymized usage records including visit frequency, time spent on the site, scrolling movements, search terms entered, external links clicked, file downloads, feature interactions, and pages accessed.
D

Collection of Personal Data Through Cookies

The personal data mentioned above is collected automatically through cookies. Personal data processing activities carried out through cookies are based on the legal grounds stated under the heading "Cookies Used in the Site and the Legal Grounds of Cookie Use."

E

Sharing of Personal Data Collected Through Cookies

Your personal data collected through cookies is shared with third-party cookie providers in accordance with the purposes and legal grounds stated in this Policy. The sharing of your personal data complies with the rules specified in Articles 8 and 9 of the Law.

F

Disabling Cookies

Most browsers offer different ways to protect your privacy. For example, you can allow first-party cookies or block third-party cookies. You can also update your browser settings to disable all cookie usage if you prefer.

You can find cookie management explanations for commonly used browsers via the links below:

G

Rights of the Data Subject

Article 11 of the Law regulates the rights of data subjects. As a data subject, you can choose from the following methods to exercise your rights specified in Article 11 of the Law:

  • You can send your requests to kvkk@tbank.com.tr using the email address you previously provided and which is registered in our system.
  • By mail, you may submit your requests to: 19 Mayıs Cad. No.7 Şişli Plaza A Blok, Şişli / İstanbul.
  • You may use the other methods specified in the Communiqué on the Procedures and Principles for Application to the Data Controller.